Facebook chatbots are those that you can get on Messenger. It has been a very popular service in recent years, with millions of users logging in daily. This means that a lot of businesses are using it, and with good reason – its highly interactive, easy to use, and you can customize the UI based on your needs. While the interface may not look all that appealing at first, there are several features you need to look for, and once youve already installed one, it can be very helpful for many businesses.
Before we go any further, its important to understand that there are two kinds of users who use chatbots, namely marketers and individuals who want to store contact details for future marketing needs. It would be great if they could both work well together, but unfortunately, this isnt the case. The nice thing about the Facebook Chatbot, though, is that both these groups have plenty of functionality to choose from. In order to make it easier for you to decide which one to use, here are some things to look for.
First off, how much information should you be able to gather? Messages and the persons profile page are important, but so is everything else that you can find. So how can you tell? Lets take a look at the Messenger Bot API:
Message summary. There is a summary field that stores the message content. It contains all the information you can collect from the message. This includes the persons name, the senders name, and the date the message was sent. If the conversation is single-line, then only the senders name is stored.
Messages. The messages list is an extension of the summary field. It contains all the messages sent by the person. If there are multiple messages sent by the same user, youll be able to find them here.
Interests. This tab keeps track of what the persons interests are. You can view a list of your friends interests and also set one up yourself. This is a feature that lets you easily store your friends interests.
Profile picture. The photo is a part of the persons profile. This is a very important data point. It shows how other people see the person and can help determine if the person is available for business.
Messenger bots can help you promote your business. You can advertise your products or services with the Facebook Messenger Bot. The best Facebook chatbot solutions are the ones that provide great capabilities, making your advertising campaign successful.
Because Facebook has many features that can make a busy persons life simpler, the other group of users are no doubt going to find the chatbot functionality highly useful. There is a lot that you can do with a Messenger bot. It provides a great resource to keep track of whos messaging whom, whos at what time, whos doing what, and more.
It also gives you a chance to let your employees know where they can be reached if they need help. You can even configure it to show you notifications about which employees are unavailable. This is a great way to keep track of employees who show up at your office late, without having to send emails to each one individually.
You can use a Facebook chatbot to promote your business. You can reach out to customers, ask for recommendations, give recommendations for products and services, and inform them of the latest news. Its a great way to encourage sales while maintaining a quality customer experience. Your employees will find it incredibly useful as well.
Facebook chatbots allow you to have more control over your marketing strategy. They can even manage your email campaigns, update your mailing lists, send newsletters, and messages, and even integrate with other applications. Using them can make your business much more streamlined, and simple to manage.