One of the biggest challenges for small and medium enterprises is how to maximize available resources without sacrificing employee productivity and operational efficiency.
While hiring and training additional staff is an option, using managed services can provide companies transforming business with trust for their IT management needs.
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Many companies today rely on IT systems to provide basic services for internal users and customers. From simple network connectivity to remote access to data and cloud computing services, a well-managed IT environment can dramatically increase productivity and efficiency throughout an enterprise.
However, IT systems require constant monitoring and management, which can be a time-consuming and resourceful activity for companies with limited financial and human resources.
Managed services are structured to take over the day-to-day IT administration tasks in an organization. Depending on the needs of the company, managed IT service providers can manage specific segments of their infrastructure or provide a complete solution covering all aspects of their IT infrastructure.
Assigning IT management tasks to a professional service provider offers a number of distinct advantages over retaining a large number of in-house IT specialists:
Increased operational efficiency: Internal IT staff often have multiple tasks and limited experience and tools for managing the company's IT infrastructure.
Reducing costs: Hiring additional staff to meet the IT infrastructure and development needs of a growing business can be expensive.
Improved security procedures and system updates: Failure to update software and hardware can pose serious security and operational risks.
Managed IT service providers can ensure that their customers' IT systems are updated as soon as a software patch is available. This minimizes the risk of system failures and security holes.